Post-Script Engagement

Turn prescriptions into patients on therapy

Help patients get on—and stay on—their prescribed treatment

A written script doesn’t mean a patient is on therapy. More than half of new prescriptions for novel medications are never filled.

Post-Script Engagement (PSE) reaches patients after their therapy is prescribed or ordered, so your brand can offer the support they need to get started and keep going: savings offers, support program enrollment, treatment education and help with next steps. 

Built for multiple therapy access models:

Retail pharmacy

Specialty pharmacy

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HCP-administered

Watch our quick videos on how PSE works for pharmacy-filled treatments and HCP-administered therapies

  • Pharmacy-filled
  • HCP-administered

Medication adherence by the numbers:

About 50%

of patients do not take chronic medications as prescribed1

Up to 80%

of patients across all conditions prefer to learn about PSPs through their doctor’s office—more than double any other channel2

Almost 90%

of patients found PSE content helpful in helping prepare to fill their prescription3

Nearly 1 in 4

patients who engage with post-prescription content take action across PSE programs4

Sources:

  1. “Why Do People Stop Taking Their Meds? Cost Is Just One Reason,” Shots: Health News from NPR, Sept. 8, 2017. 
  2. Phreesia PatientInsights Survey, 2024 (n=4,221) ov/pmc/articles/PMC10398291/. 
  3. Aggregated results across 5 campaigns in dermatology, rare disease, cardiology, neurology and respiratory in 2024.
  4. Based on Phreesia Network Solutions Client Feedback Survey, March 2026 (n=88).

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